Payment FAQ

Payment Methods?

Paypal, Credit & Debit Cards:

We accept Paypal funds payment and all credit cards supported by Paypal. You can click on Buy and proceed with the instructions.

What if I want to change or cancel my purchase?

Voucher sold is Non-refundable unless if the merchant cease the operation, we will refund in full amount, please email payment@nicedeal.sg.
 

Are there any hidden charges or commitments?

Not at all. We will clearly show you all the costs upfront before you buy, and there are no further commitments. However, if you have paid by credit card via paypal, $1 might be frozen by paypal for verification and would be returned to you in a couple days.

Do I need a PayPal account? 

No, if you don’t have a PayPal account you will be given the option to use your credit card. Bottom line is that a PayPal account is not necessary.

Is this secure?

Yes. We use PayPal’s payment gateway, which means information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available).

General FAQ

 

How does NiceDeal.sg score these great discounts?

The concept is simple: there's a lot of buying power in numbers. The bigger the crowd, the bigger the savings! Local businesses in Singapore are happy to offer these discounts only if a minimum number of customers buy.

 

What does it mean when the deal is activated?

It means that everyone who clicks “Buy” can enjoy the deal since the minimum number of buyers required to validate the deal was achieved.

 

What happens if not enough people sign up for a deal?

You can track how many Buyers have signed up the deal on the home page. If not enough people sign up, then no one gets the deal and you won’t be charged. If more buyers are needed, invite your friends using Facebook, Twitter or email.

 

I don't want to miss the deal. How do I get it?

On nicedeal.sg, deals are time sensitive and require a minimum number of people to sign up. Click on “Buy” before the deal ends and go through the quick and secure payment process. Your deal is only activated if enough people sign up, so share the love with your friends!

 

What happens after I authorise my payment?

Once the deal ends, you’ll receive an email receipt confirming that your credit card or PayPal account has been charged. The E-Coupon will be automatically generated on your NiceDeal Account for printing after payment. If not enough people sign up, the deal is cancelled and you won’t be charged.

 

I bought a deal, now how do I use it?

Depends on the redemption mode, we’ll either mail you the physical coupon/product, or generate the e-coupon on your NiceDeal Account for you to print out and redeem the service. For more details, you can follow the redemption instructions on our confirmation letter and enjoy your purchase!

When can I use my Coupon?

In most cases you can use the Coupon anytime. But just in case, check the redemption terms on your Coupon for any time or day restrictions. You don’t have to use it on the day you purchased the deal, just make sure it is used before the expiration date!

 

Can I combine my Coupon with other offers or specials?

No, unless otherwise indicated.

 

Do I need to use the full value of my Coupon at one go?

Yes. We cannot offer store credit or cash back for any portion of the coupon value that you did not use.

 

What if the business for my Coupon closes down?

If anything happens that makes it impossible for you to redeem your Coupon, you will promptly get a full refund. We back up every deal we sell.

 

Why no credit given to me after I refer my friend?

Users inviting themselves will not be eligible for invitation rebate. Invitations where the IP address of person sending the invitation and person accepting the invitation is same, will automatically be disqualified from receiving invitation credit. Invitations to several emails address of the same IP will automatically be disqualified from receiving invitation credit. Referral for $0 deal/ lucky draw deal will not be eligible for invitation credit. For all those referrals where our system or staff determines the invitation to be invalid, no credit wil be given.

 

How can I feature my business on NiceDeal.sg?

Click here if you want to Feature your Business. Also, we’re looking for cool and trendy spots in Singapore, so recommend any of your favorite places to info@nicedeal.sg